Final Summary of Changes to the 2024 Leapfrog Hospital Survey

Each year, The Leapfrog Group’s research team reviews the literature and convenes national expert panels to ensure the Leapfrog Hospital Survey aligns with the latest science and the public reporting needs of purchasers and consumers. Once the list of proposed changes is assembled for next year’s Survey, Leapfrog releases that list for public comment. The public comments received are then reviewed by Leapfrog’s research team, the Survey is pilot tested with a diverse group of hospitals across the country, and content and scoring are finalized for launch on April 1.

Leapfrog received nearly 200 public comments in response to its proposed changes for the 2024 Leapfrog Hospital Survey. Those comments, as well as feedback collected during the pilot test, were incorporated into the final content and scoring algorithms for the Survey. We have summarized the final changes in the document below and included responses to public comments.

We offer our sincere gratitude to all commenters for the time and thought they gave to the 2024 Leapfrog Hospital Survey. The submitted comments were invaluable to the development of a high-quality Survey that serves our many constituents, including patients and family caregivers, purchasers and payors, as well as hospitals and the public at large.



The 2024 Leapfrog Hospital Survey opened on April 1 and is available for download here. Leapfrog has scheduled  two Town Hall Calls – hospitals and other stakeholders can register here.


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